I am currently receiving breast cancer treatment in the form of a targeted medicine every 3 weeks until Jan. 2022. I have already had the bulk of my treatment with this local hospital. I recently started a new job at a competing hospital. My medical insurance has now changed (due to my new employment) and my current hospital where I am being treated is now out of network meaning I have to pay thousands of dollars out of pocket for the remainder of my infusions and appointments. Therefore, I made the decision to transfer my care to my employer's hospital so I can take advantage of their insurance. I emailed my current nurse navigator regarding the above and she sent the email to the doctor's office. The doctor's nurse emailed me back and basically said sorry to see you go, call the new hospital, get medical records, sorry to see you go. She gave me as little information as possible. So I called her back and stated what is the process for transferring care. She said "we don't transfer care". I said what happens if my infusions get delayed and how long can they be delayed until I see a new doctor as I an concerned about reoccurrence or how this would affect my prognosis (which is excellent). She says the infusion can be delayed a week. She essentially provides me no other information. While I do not expect a going away party, and did explain that this was due to a change in insurance, I did expect her/the doctor to provide me a little more assistance in getting transferred over. Perhaps a discussion or some type of communication about delayed treatment and what impact it could have, perhaps a referral (I doubt it since other hospital is competing). I felt like since I told them I would be transferring, I just got dumped with no information. I have already called the new hospital and am waiting for a call back to get an appointment. In the meantime, I am feeling quite scared that my treatment/prognosis is being impacted and feeling quite alone. Do I have a right to feel disappointed in my current doctor? Isn't there some sort of process when a patient decides to transfer their care from doctor/hospital to another? Is that asking too much? Thanks for listening.